AI memory for businesses
My Business turns calls, emails, texts, and chats into a living customer memory. Every employee gets the context to respond like they have known the customer for years.
Built for teams with 5–100 employees and dozens of customer conversations a day.
Customer memory
“David replaced his AC compressor three years ago and asked about the upstairs unit.”
Available before your team picks up the phone.
What to expect
Every interaction is organized into one clear customer record your team can trust.
Important next steps do not disappear into inboxes, notebooks, or former employees' memories.
Give every employee context without relying on one person to remember the details.
One connected memory
My Business makes customer knowledge useful in the moments that matter—not buried in a CRM after the fact.
The complete timeline
Calls, emails, texts, website chats, quotes, purchases, problems, and follow-up dates become a single readable story. New hires can pick up where the last conversation ended.
Phone call summarized automatically
Customer asked about an upstairs unit replacement.
Follow-up scheduled
Reach out when summer service appointments open.
An AI phone receptionist and chatbot capture details while your team sees the customer’s history before responding.
Say, “Show every conversation with John,” then find the details, decisions, and open work in seconds.
Draft emails, generate quotes, and surface timely reminders so no promising lead goes cold.
Simple monthly plans
Start with the customer conversations you already have. Expand automation as your team grows.
Remember better
See where customer knowledge is getting lost—and what My Business can remember for your team.